At WPWebZon.com, we aim to deliver high-quality digital products and WordPress resources that provide instant value to our customers. Since our offerings include non-tangible, downloadable digital goods, our refund policy is designed to ensure transparency, fairness, and clarity.
1. No Refund Policy for Digital Products
All products and licenses sold through WPWebZon.com are digital and instantly accessible after purchase.
Because digital products cannot be returned or “unused,” we follow a strict no-refund policy once the product has been downloaded or activated.
By completing your purchase, you acknowledge and agree that:
- You are buying non-refundable, non-transferable digital goods.
- Refunds will not be issued simply because you changed your mind after purchase.
- Refunds will not be provided if you failed to read the product description or compatibility details before buying.
We encourage all users to carefully review product details, features, and requirements before making a purchase.
2. Exceptions – When Refunds May Be Considered
In rare cases, WPWebZon may consider a refund under the following valid circumstances:
✅ Duplicate Payment:
If you accidentally made more than one payment for the same product.
✅ Technical Error:
If the product you purchased cannot be downloaded or activated due to a verified technical issue caused by WPWebZon.
✅ Defective or Corrupted File:
If a file is damaged or missing essential elements, and we are unable to provide a working version within a reasonable time.
To be eligible for a refund under these exceptions, you must:
- Contact us within 7 days of purchase at support@wpwebzon.com.
- Provide your order ID, payment proof, and detailed issue description.
- Allow our technical team to investigate and attempt to resolve the issue.
If the issue cannot be resolved, a full or partial refund will be issued to your original payment method.
3. Non-Refundable Situations
Refunds will not be granted in the following cases:
- You changed your mind after purchase.
- You no longer need or want the product.
- The product didn’t meet your expectations due to a misunderstanding of features.
- You purchased an item for an incompatible theme, plugin, or hosting setup.
- Unauthorized sharing or reselling of our files.
- Misuse or violation of our Terms and Conditions.
Please note that we reserve the right to block access and terminate licenses for any user found distributing or sharing purchased files illegally.
4. Product Access and Delivery
All digital products are delivered instantly via email or a user account download link after successful payment.
If you experience a delay in receiving access, please check your spam/junk folder or contact us directly.
We are always happy to help resolve download or activation issues quickly.
5. Contact Us
Your satisfaction matters to us. If you experience any technical issues or need assistance before requesting a refund, please contact our support team:
📧 Email: support@wpwebzon.com | info@wpwebzon.com
💬 WhatsApp: +91 9145132413
🌐 Website: https://wpwebzon.com
Our team is available to help you troubleshoot and ensure that you get full value from your purchase.
6. Agreement
By purchasing from WPWebZon.com, you confirm that you have read, understood, and agreed to our Refund Policy, Terms and Conditions, and Privacy Policy.
We encourage every customer to contact us with any questions before making a purchase — we’re always happy to assist.